You only have to pay sales tax if you are located in the same state as our warehouse, Illinois. If you are tax exempt please email a copy of your tax exempt letter to firstname.lastname@example.org along with your order number and we will have your account noted and your order updated.
I have a question on my charges.
Click the "My Account / Order Status" link at the top right hand side of our site to review your orders. You may compare your order history on our website, with your financial records. If you have further questions or concerns, please contact customer service for further assistance.